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Support

Need support with the PEXA platform? You’re in the right place.

Whether you’re getting started or looking for answers to specific questions, we’re here to help.

 

How can we help?

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Help Centre

Our Help Centre provides clear guidance on using the PEXA Platform. Find step-by-step articles, user guides and troubleshooting tips to help you work efficiently.

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Trouble logging in?

Access your account quickly with our login resources. We cover the most common issues and questions so you can keep your property transactions moving.

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Contact support

Need help or want to share feedback? Contact our support team directly.  We’re here to resolve issues and listen to your suggestions.

  • PEXA logo
  • FSQS registered logo
  • Payments Association logo
  • Open Property Data Association logo
  • The Conveyancing Association logo
  • UK Finance logo

Digital Completion UK Ltd (trading as PEXA) is authorised and regulated by the Financial Conduct Authority (FCA) under the Financial Services and Markets Act 2000 with Financial Services Register Number 1013734. PEXA is authorised by the FCA as a payment institution to provide payment services.  PEXA is also registered with HM Revenue & Customs as a Money Service Business for supervision under the Money Laundering Regulations, with registration number XMML00000199000.

Registered Office: Suite 5a, West Village, 114 Wellington Street, Leeds, LS1 1BA.
Registered in England and Wales. Company No. 12830944.
VAT Registration Number: GB 455 8225 75

Operating Hours are 8am to 6pm Mon to Fri (excluding Bank Holidays)

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