How it works
Our subscription form includes 3 steps, where you’ll be asked to provide information such as your company details and who you are regulated by. To complete your form, you’ll be asked to upload some documents we need to complete our checks, so it will help to have the following ready:
- Your certified ownership structure
- Your practice-wide risk assessment
- Your Regulation 21 independent audit
- Your AML policy
You can save your progress and return to your form at any time. If you don’t have some of the above documents to hand, please get in touch with us on the email address below and we’ll be happy to help.
PEXA can also provide support to help you complete your form. If you would like to be guided through the process by a dedicated PEXA expert, please contact us at UKSupport@pexa.com.au and our friendly team can assist you.
Once you've submitted your information
As an FCA-regulated business, we’re required to complete due diligence checks on the organisations we work with. We start these checks as soon as we receive your subscription form and we aim to be in touch within 72 hours. Occasionally we need a bit more information to complete our checks – we’ll let you know if this is the case.
Once we receive your information, we’ll also send your authorised signatories our Standard Terms & Conditions to review and accept.
Welcoming you to PEXA
With our checks complete and the Standard Terms & Conditions accepted, we’ll set up a conversation with you to take you through the final steps needed to get you up and running on the PEXA platform.
If you need help with any part of your PEXA experience, don’t hesitate to contact our support team at UKSupport@pexa.com.au for assistance.